Internet Down

If you are at home and your internet is down try to check with other computers to see if it works. If not then turn off your modem and router, wait 20 seconds and turn it back on.

Most modems and routers do not have a switch to turn off, you just unplug the power cable from the back of the router or unplug from the wall. Please make sure you don't unplug the wrong cable. if you unplug any other cable make sure you plug it back to the same spot.

If the internet is still down

Then double click on my computer

Right click on network or my network places => click property

(Windows xp you will see local area connection),

(Windows 7 you need to click change adapter setting and you will see local area connection.)

If it is grayed out then double click on it to enable the network, if it is a wireless network right click and click connect to network.

Select what your network ssid name is

Then click connect and type in security key when asked.





  • Onsite service for your IT needs
  • Long Range wireless installation
  • Network cabling
  • Nationwide eFax
  • Nationwide phone service
  • Lower your phone bill
  • Domain name registration
  • Cloud service